Shipping policy

Shipping Policy – LivinLuxeMart

At LivinLuxeMart, we strive to provide a smooth, reliable, and transparent shipping experience for all our customers. Please review our shipping policy below to understand how your order will be processed and delivered.

Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not shipped or delivered on weekends or public holidays.

  • During high-demand periods or promotional events, processing times may be slightly extended.

Once your order is processed, you will receive a shipping confirmation email with your tracking information.

Shipping Time & Delivery Estimates

  • Standard delivery time is 7–12 business days, depending on your location.

  • Delivery times may vary based on:

    • Destination country or region

    • Local customs clearance

    • Weather conditions or carrier delays

Please note that delivery times are estimates and not guaranteed.

Shipping Destinations

  • We currently ship to the United States and Canada.

  • We do not ship to P.O. Boxes or military addresses at this time.

  • International shipping to other countries may be added in the future.

Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.

  • You can track your shipment directly on our website or through the carrier’s tracking system.

  • Tracking information may take 24–48 hours to update after shipment.

Shipping Costs

  • Shipping costs are calculated at checkout based on your location and order size.

  • Occasionally, we may offer free shipping promotions for a limited time.

Incorrect or Incomplete Address

  • Please ensure your shipping address is correct and complete before placing your order.

  • LivinLuxeMart is not responsible for:

    • Delays caused by incorrect addresses

    • Orders delivered to the wrong address provided by the customer

If an order is returned to us due to an incorrect address, additional shipping fees may apply to resend it.

Lost, Stolen, or Delayed Packages

  • If your order is delayed beyond the expected delivery time, please contact us.

  • If your package is marked as delivered but not received, we will assist you in filing a claim with the carrier.

  • LivinLuxeMart is not responsible for stolen packages after confirmed delivery, but we will do our best to help resolve the issue.

Customs & Import Duties

  • For international shipments, customs fees or import duties may apply.

  • These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Contact Us

If you have any questions about your shipment or need assistance, please contact our support team:

Email: support@livinluxemart.com

Our team will respond within 24–48 hours.