FAQs

FAQs – LivinLuxeMart

1. How long does shipping take?

Standard delivery time is 7–12 business days after shipment, depending on your location.

2. When will my order be processed?

All orders are processed within 1–3 business days after payment confirmation.

3. Do you ship to the United States and Canada?

Yes, we currently ship to the United States and Canada.

4. Will I receive a tracking number?

Yes. Once your order is shipped, you will receive a tracking number via email.

5. What if my order is delayed?

While most orders arrive on time, occasional delays may occur. If your order takes longer than expected, please contact us and we will assist you.

6. What if my product arrives damaged or defective?

If your item arrives damaged or defective, please contact us at support@livinluxemart.com and our team will help resolve the issue.

7. Can I change or cancel my order after placing it?

Changes or cancellations are only possible before the order is shipped. Please contact us as soon as possible.

8. Do you accept returns or exchanges?

Yes, we offer a return policy for unused items in their original condition. Please contact our support team for instructions.

9. Are your kitchen products safe to use?

Yes. All our products are carefully selected and tested to meet quality and safety standards for everyday kitchen use.

10. How can I contact customer support?

You can reach us anytime at support@livinluxemart.com.
Our team usually responds within 24–48 hours on business days.